An Update on Yahoo’s DMARC Policy…and a Warning!

Written by on 04-16-2014

On April 8, Yahoo implemented a new domain-based message authentication, reporting and conformance (DMARC) policy that drastically changes how emails are sent through third party providers (such as TRS, Constant Contact, Exact Target, Mail Chimp). The goal is to cut down on spam sent. With this new policy in place, you are no longer able […]

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The Event Volunteer Role Defined

Written by on 03-20-2014 | 2 Comments

How do you most effectively utilize your volunteers? Here – in three short pages – is all you will ever need to know about organizing volunteers including sample shift schedules, the role of the volunteer manager versus those of the event and operations team, and a suggested timeline of necessary items to address. Click here […]

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IMAGINE TRS

Written by on 02-06-2014

Over the past few years our staff has made steady improvements to the original TRS system. Our account managers have collected client recommendations for future improvements and we have studied the ‘best of breed’ event management systems. Now the time has come. Beginning in March 2014 our programming team will build the next generation of […]

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Tips from the Ticketing Trenches: Six Tactics to Battle Event Turnout

Written by on 01-14-2014

From the Virginia and DC festival scene arose Barry Feil, the Executive Director of Celebrate Fairfax, a man whose passion for expanding ticketing sales has led him to offer up six key weapons in the battle to boost event turnout. Click here to enter the battlefield and view the full International Festival and Event Association […]

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TRS Volunteer Management Series: Hogwarts for Volunteer Managers

Written by on 08-30-2013

Did you know that we   write a regular series of articles for the International Festival and Event   Magazine each quarter? These articles are the basis for TRS professional   practice programs on event volunteer management and will soon   be adapted for an online course and book. We think of it as an online   Hogwarts for […]

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Volunteer Management: Tips from the Trenches Part 1 of 3

Written by on 08-24-2013

All New Tips from the Trenches: Social Media & Communication Tools In the volunteer management world, technology is a raging river that is constantly changing the landscape of how we do our jobs. The fact is, you can fight it and wear yourself out or you can ride it to success. We like to check […]

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TRS Ticketing Manager Series: Because “People Herder” Isn’t Enough…

Written by on 08-14-2013

Ticket Managers have a very unambiguous job title. That title says it’s your job to manage ticket sales. If those tickets aren’t getting sold suddenly, everybody’s looking at you like you’re playing Words with Friends all day and leaving those poor tickets to manage themselves. To reduce the pressure, you could try changing your job […]

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Are you de-motivating your volunteers? Click here to find out.

Written by on 03-08-2013

At TRS we often see events with high no show rates or low second year return rates. Take stock in your motivation tool box! Click here to read the full International Festival and Event Association article in our library , written by TRS President Florence May. While you are there, check out the other great […]

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Free event management software for Universities? Let’s talk.

Written by on 01-29-2013

It is difficult enough to find qualified job applicants who have advanced knowledge and experience in commonly-used office software packages.  Now imagine that you need to hire an event or volunteer manager who can hit the ground running executing the hundreds of tasks necessary to bring your festival, sports event, conference, or convention to fruition […]

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Top 10 Best Ways to DE-Motivate Event Volunteers

Written by on 01-24-2013

At TRS we often see event management organizations who have high no-show rates or low second year return rates. Over the past 12 years our team has documented that these results are often indicators of poor volunteer experiences and a need for fundamental change. Take stock in your motivational toolbox. Does your organization …?   […]

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