TRS Important Updates

Written by on 09-25-2015

Fall 2015 is an exciting time for TRS as we support Olympic Trials, NCAA Championships, National Political Conventions, Major Marathons, Community Festivals, Special Olympics, NFP Conferences and many other inspiring events.  Our team is even playing a small part in the World Meeting of Families with the Pope’s Philadelphia visit. This is also a time […]

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myTRS Browser Compatibility

Written by on 02-26-2015

TRS clients, When myTRS was released in the summer of 2014, we informed both clients and staff that it would support all recent browsers, including Safari, Firefox, Chrome, IE10 and IE11. However, in the past few weeks, several clients have contacted us with issues related to Internet Explorer 8 and 9. We originally chose not […]

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The Heartbleed Bug

Written by on 04-25-2014

The TRS staff has gotten a lot of questions from clients and potential clients about the Heartbleed Bug. TRS does not use the type of SSL that has been attacked by the Heartbleed Bug, but our technical team continues to monitor the situation. We are diligent about security and keep up with all the latest […]

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An Update on Yahoo’s DMARC Policy…and a Warning!

Written by on 04-16-2014

On April 8, Yahoo implemented a new domain-based message authentication, reporting and conformance (DMARC) policy that drastically changes how emails are sent through third party providers (such as TRS, Constant Contact, Exact Target, Mail Chimp). The goal is to cut down on spam sent. With this new policy in place, you are no longer able […]

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The Event Volunteer Role Defined

Written by on 03-20-2014 | 2 Comments

How do you most effectively utilize your volunteers? Here – in three short pages – is all you will ever need to know about organizing volunteers including sample shift schedules, the role of the volunteer manager versus those of the event and operations team, and a suggested timeline of necessary items to address. Click here […]

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Written by on 02-06-2014

Over the past few years our staff has made steady improvements to the original TRS system. Our account managers have collected client recommendations for future improvements and we have studied the ‘best of breed’ event management systems. Now the time has come. Beginning in March 2014 our programming team will build the next generation of […]

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Tips from the Ticketing Trenches: Six Tactics to Battle Event Turnout

Written by on 01-14-2014

From the Virginia and DC festival scene arose Barry Feil, the Executive Director of Celebrate Fairfax, a man whose passion for expanding ticketing sales has led him to offer up six key weapons in the battle to boost event turnout. Click here to enter the battlefield and view the full International Festival and Event Association […]

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TRS Volunteer Management Series: Hogwarts for Volunteer Managers

Written by on 08-30-2013

Did you know that we   write a regular series of articles for the International Festival and Event   Magazine each quarter? These articles are the basis for TRS professional   practice programs on event volunteer management and will soon   be adapted for an online course and book. We think of it as an online   Hogwarts for […]

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Volunteer Management: Tips from the Trenches Part 1 of 3

Written by on 08-24-2013

All New Tips from the Trenches: Social Media & Communication Tools In the volunteer management world, technology is a raging river that is constantly changing the landscape of how we do our jobs. The fact is, you can fight it and wear yourself out or you can ride it to success. We like to check […]

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TRS Ticketing Manager Series: Because “People Herder” Isn’t Enough…

Written by on 08-14-2013

Ticket Managers have a very unambiguous job title. That title says it’s your job to manage ticket sales. If those tickets aren’t getting sold suddenly, everybody’s looking at you like you’re playing Words with Friends all day and leaving those poor tickets to manage themselves. To reduce the pressure, you could try changing your job […]

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